Open a support ticket | NodeFlux.eu Docs
Send account, deployment, plugin, and connectivity questions to support.
Steps
- Open the Support section in the manager.
- Choose a department and priority that matches the issue.
- Include service name, region, expected behavior, and actual behavior.
- Attach screenshots or logs only when they do not expose private tokens.
Notes
- Support tickets keep replies tied to your account context.
- Closed tickets can be removed when they are no longer useful.
Related NodeFlux pages
- Use service controls — Start, stop, reboot, inspect, upgrade, or delete services from the manager.
- Setting Up Custom Domains, A Records, and Minecraft SRV Records — Point your custom domain (e.g., play.mycommunity.com) to your hosted game servers and web apps.
- Read logs and restart safely — Use service logs to diagnose a failed start before repeatedly restarting it.